Everything you need to know about our portraits & pet memorials

A custom pet portrait is a personalized piece of artwork created from a photo of your pet. At Flowerpup, our artists hand-draw your pet and place them in a unique floral composition — blending botanical illustration with your pet's likeness to create something truly one of a kind. The final artwork is printed on high-quality canvas and shipped directly to your door, ready to hang. You can check all the styles here: CUSTOM PET PORTRAITS

Ordering is simple:

1. Visit our product page and select your canvas size
2. Upload a clear photo of your pet
3. Add any personalization details (name, date, special message)
4. Complete your purchase securely

Within 2–3 business days you'll receive a digital preview for approval. Once you confirm it, your portrait is printed and shipped — arriving in 5–7 business days.

Flowerpup portraits are hand-drawn in a signature floral style — every portrait features botanical elements, color splashes, and flowers woven around your pet's likeness. We do not use AI, filters, or automated tools. Every piece is created by a real human artist who genuinely cares about capturing your pet's personality. The result is something completely original that you won't find anywhere else.

Absolutely — and it is one of the most meaningful things you can do to honor your pet's memory. Many of our customers order memorial portraits after losing a dog or cat. A hand-drawn portrait on canvas becomes a permanent, beautiful tribute that keeps your pet close. We treat every memorial order with extra care and empathy. You can add your pet's name, dates, and a short message to make it uniquely theirs. Order it here: FLOWERPUP PORTRAIT

Yes — a custom pet portrait is widely considered one of the most thoughtful and lasting sympathy gifts you can give to someone grieving a pet. Unlike flowers or cards, a portrait is a permanent keepsake. It shows that you recognized the depth of their bond. Our floral portrait style is especially fitting for sympathy gifting — botanicals and flowers have always carried meaning around memory and love.

The better the photo, the better the portrait. Here's what works best:

• Clear and in focus — avoid blurry or heavily filtered images
• Natural lighting — photos taken outdoors or near a window work best
• Pet's face fully visible — straight-on or slight angle shots
• Recent photo — especially important for memorial orders; use the photo that best captures who they were

Don't worry if the background is messy — our artists will remove it. If you're working from older or lower-quality photos, just let us know and we'll do our very best.

• Digital preview: 2–3 business days after order
• Revisions & approval: at your pace
• Printing & shipping: 5–7 business days after approval
• Total: approximately 8–12 business days from order to delivery

If you need your portrait for a specific date, please contact us before ordering and we'll do our best to accommodate you.

Yes. We offer revisions because your satisfaction matters deeply to us — and because every pet is unique. After you receive your digital preview, you can request changes to colors, composition, or details. We want you to love it completely before it goes to print.

• Small — 8×8 in: great for a shelf or desk display
• Medium — 12×12 or 12×16 in: the most popular size for wall display
• Large — 16×20 or 20×20 in: a statement piece for a living room or hallway
• Extra Large — 24×24 in or larger: a true gallery-style tribute

If the portrait is a sympathy gift or a memorial piece, we recommend going one size larger than you think — it makes a bigger emotional impact.

Hand-drawn. Always. Our artists use digital drawing tablets and professional illustration software to hand-craft every portrait from scratch — starting with your photo as reference. We do not use AI image generators, AI style filters, or automated portrait tools. When you order from Flowerpup, a real human artist is creating your pet's artwork with skill, time, and care.

Yes! We can create portraits featuring two, three, or even four pets together in a single composition. Simply select the appropriate option when placing your order. For multi-pet portraits, we recommend choosing a larger canvas size so each pet has the space they deserve.

Yes. You can add your pet's name directly to the portrait. Many customers also choose to include a date, a short phrase ("Forever in our hearts"), or the years your pet was with you. Just include those details in the order notes.

This is one of the most common situations we work with, and we handle it with care. Older photos, slightly blurry images, and even photos from years ago can still produce beautiful portraits. The key is that your pet's face and general features are visible. If you're unsure whether your photo will work, send it to us before ordering and we'll give you an honest assessment.

Yes. We ship worldwide. Standard international shipping typically takes 10–15 business days after your portrait is approved and printed. All orders include full tracking.

Our canvases are made from premium cotton canvas stretched over a solid wooden frame. The print is produced using professional archival inks that are fade-resistant and designed to last for decades. Your portrait arrives ready to hang, with pre-installed hanging hardware.

Yes. We offer a digital portrait option — you receive a high-resolution file that you can print yourself, use as a screensaver, or share with family. The digital file is available for download within 2–3 business days of ordering.

We ask for a clear reference photo, and our artists study it carefully before beginning. Every portrait goes through a quality review before we send you the preview. If the likeness isn't right in the preview stage, we revise it. We do not ship anything until you're satisfied.

Yes. You can include a personalized gift message with your order. If you're sending directly to a grieving friend or family member, we handle the shipment with care and include your message in the package.

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay / Google Pay. All transactions are secure and encrypted.

We stand behind our work. If after revisions you are still not satisfied, please contact us and we will make it right — either through additional revisions or a full refund. Our goal is for every portrait to be something you are proud to display.

Yes. If you'd like copies in different sizes — perhaps one large canvas for your home and a smaller print to send to a family member — please contact us and we can arrange this at a discounted rate.

Yes. You can ship the portrait directly to the recipient's address. Just enter their address at checkout and include a gift message. The package will arrive without any pricing information inside.

You can include: your pet's name and breed, the years they were with you, personality traits you'd love to see captured, a personal message or quote to add to the portrait, and whether it's a gift. The more we know about your pet, the more personal the result.

Yes. Common additions include short phrases ("Forever in Our Hearts"), names and dates, the words "Rainbow Bridge," or a personal line of remembrance. Keep it brief — 1–2 lines maximum — for visual balance. Share it in the order notes and we'll incorporate it into the design.

In the rare event that your portrait arrives damaged, please photograph the damage immediately and contact us within 48 hours. We will reprint and reship your portrait at no cost to you. Your portrait is fully trackable throughout shipping.

When you indicate in your order notes that your portrait is a memorial, our team flags it for extra care. Your order is handled with additional sensitivity at every stage — from the artist who draws it to the team member who reviews the final print before shipping. We understand that this is not just a product — it is a tribute to someone irreplaceable.

The Rainbow Bridge is a poem and concept beloved in the pet loss community. It describes a peaceful place where pets wait for their owners after death — young, healthy, and happy until they are reunited. Many of our memorial portrait customers reference the Rainbow Bridge in the messages they add to their portraits. It is a symbol of comfort, love, and hope that resonates deeply with grieving pet owners.

Completely. Research in grief psychology confirms that the loss of a pet can trigger a grief response as intense as losing a close human family member. In the U.S., millions of people experience pet bereavement each year. If you feel devastated by the loss of your dog or cat, that is not an overreaction — it is the natural result of a real and deep bond. Honoring that bond through a memorial portrait is a healthy and meaningful part of the grieving process.

There is no single right answer — it depends on what brings you comfort. Some of the most meaningful ways people memorialize pets include:

• A hand-drawn portrait on canvas — lasting, visual, deeply personal
• A small indoor garden or planted memorial tree
• A personalized keepsake box for ashes and mementos
• A custom piece of jewelry with your pet's name or paw print
• Donating to an animal shelter in your pet's name

Many people do several of these together. A Flowerpup portrait is often the centerpiece — something that lives on your wall and brings your pet's presence back into the room every day.

You can order at any time — there is no "right" moment. Some people order within days of losing their pet because it gives them something meaningful to focus on. Others wait weeks or months until they feel ready. Both are completely valid. We are here whenever you're ready.

Yes — and this is supported by bereavement research. Physical, visual reminders of a loved one play a meaningful role in healthy grief processing. A portrait provides a "presence" that photos on a phone cannot replicate. Many of our customers have shared that receiving their portrait felt like a significant moment in their healing — a way of saying "your life mattered and you will never be forgotten."

When explaining pet loss to children, honesty paired with comfort is most effective. Use clear language ("died," not "went to sleep"), acknowledge their feelings, and involve them in the memorial process. A custom portrait can be a powerful tool — letting a child participate in choosing the artwork or adding a personal message helps them process grief through action. It transforms sadness into something loving and tangible.

Pet loss grief is often dismissed by people who have never had a close bond with an animal — sometimes called "disenfranchised grief." The most helpful response from others is simple acknowledgment: "I know how much [pet's name] meant to you and I'm so sorry." Giving a tangible tribute like a portrait communicates that the loss is real and the grief is valid, without needing a single word.

Memorial portraits are most impactful in a place of meaning — a living room wall, home office, bedroom, or a dedicated memory corner. Some customers create a small "memory shelf" that includes the portrait, a photo, their pet's collar, and other mementos. Wherever you place it, it becomes a daily reminder of the love you shared.

Absolutely. A Flowerpup portrait makes a beautiful centerpiece for a small pet memorial gathering or a tribute table alongside photos and mementos. The large canvas format is particularly striking in this context. Some customers have used their portrait as the focal point of a memorial ceremony and found it deeply comforting.

For a prominent wall display — a living room, hallway, or bedroom — we recommend 16×20 inches or larger. This size has the visual presence to be seen and felt from across the room. A smaller size works better for a shelf or mantle. If in doubt, choose the larger size — the emotional weight of the portrait increases significantly with scale.

Absolutely. While dogs and cats are our most common subjects, our artists work with all types of animals — rabbits, guinea pigs, birds, horses, ferrets, reptiles, and more. Any pet you loved deserves to be remembered beautifully.

Not at all — in fact, the most common reason people order is to celebrate a living pet. A portrait is a beautiful way to honor your bond while your pet is still with you. Many customers say they're glad they ordered while their pet was alive, because it captures them in their prime with vivid photos full of personality.

Choose a digital file if you want a quick, affordable option, want to print multiple copies yourself, or need to share the image electronically. Choose a canvas print if you want a finished, display-ready artwork that serves as a permanent tribute. Canvas prints have significantly more emotional impact as a physical object on your wall.

Custom pet portrait canvases from specialist brands typically range from $50–$200+, depending on size, number of pets, and art style. Mass-produced digital prints are cheaper but lack hand-crafted quality. Hand-drawn and hand-painted originals can range from $150–$500+. Flowerpup occupies the quality sweet spot: genuinely hand-drawn, on real canvas, at accessible prices.

1. Visit the product page and select your canvas size
2. Upload your pet's photo and add personalization details
3. Complete your purchase securely
4. Our artist hand-draws your portrait (2–3 business days)
5. You receive a digital preview via email
6. Request any revisions — unlimited, at no extra cost
7. Approve the final version
8. Your portrait is printed and shipped (5–7 business days)
9. Your portrait arrives ready to hang

We will always try to accommodate time-sensitive orders. Please contact us before placing your order with your required delivery date and we will let you know if it's achievable. We recommend ordering at least 2–3 weeks ahead of any important date for standard delivery.

While many talented independent artists sell pet portraits on Etsy, Flowerpup offers a more consistent, streamlined experience: a dedicated ordering platform, predictable turnaround times, professional canvas printing, and a full revision and satisfaction guarantee. You get the warmth of an independent artist with the reliability of a professional service.

Our prints use archival-grade inks on premium canvas. Under normal indoor conditions (away from direct sunlight), your portrait will maintain its vibrant colors for decades. To extend its life, avoid hanging it in direct sunlight or high-humidity environments like bathrooms.

AI-generated portraits apply an automated style filter to your photo — no human judgment, no emotional care, no genuine artistry. The results often miss the personality of your pet and feel generic. Flowerpup portraits are drawn by a human artist who studies your pet's photo, makes deliberate creative decisions, and creates something genuinely original. The difference is immediately visible — and deeply felt.

We work with all breeds. Our most common orders include Golden Retrievers, Labrador Retrievers, French Bulldogs, German Shepherds, Dachshunds, Poodles and Doodles, Beagles, Pugs, Shih Tzus, Chihuahuas, and mixed breeds of all kinds. Every breed has its own beauty — and our artists love the variety.

Absolutely. Ask your friend to send you their favorite photo of their pet, place the order, and have it shipped directly to them with a personal gift message. It's a gesture they will never forget — far more lasting than flowers or a sympathy card.

You can scan a printed photograph and upload the scan — use at least 300 DPI for the best results. Alternatively, take a clear photo of the print with a modern smartphone in good lighting. Many customers do this successfully.

Yes, we can incorporate a human figure or hands in a portrait upon request. Please note this may affect pricing and turnaround time. Contact us before ordering to discuss the specifics of your vision.

It's one of the best. In the U.S., the concept of "Dog Mom" and "Cat Dad" is widely embraced. A custom floral portrait for a pet parent on Father's Day or Mother's Day is personal, beautiful, and completely unlike any generic gift. It says "I see the bond you have" in a way no card or bouquet can.

Your canvas arrives with a pre-installed sawtooth hanger on the back — just find a wall stud or use a picture-hanging nail rated for the canvas weight. For larger canvases, two hanging points are recommended for stability. No frame needed — the canvas is gallery-wrapped with clean edges that look beautiful on any wall.

Yes. Our artists work from your photo — not from a template or breed database. Whether you have a rare mixed breed, unusual coloring, or very distinctive markings, we will capture what makes your pet uniquely them.

A portrait replaces a sympathy card in the best possible way. Where a card is read once and often discarded, a portrait hangs on the wall for years. It says "I recognize your loss and I wanted to give you something that lasts." For someone who loved their pet deeply, it is one of the most meaningful gestures possible.

Yes. Our floral portrait style naturally blends realistic detail in the face with illustrative and artistic elements in the background. If you have a specific vision — more realistic face, more abstract florals, specific colors — describe it in your order notes and our artist will work with your preferences.

For best results, use a photo that is at least 1000×1000 pixels, taken in natural daylight, without heavy filters. The pet's eyes and face should be clearly visible and in sharp focus. Portrait-orientation photos tend to translate better to canvas dimensions.

Yes — we are proud to have helped hundreds of pet owners create memorial tributes that brought them genuine comfort during a difficult time. You can read our verified reviews on our website. Many of our most heartfelt reviews come from customers who wanted to share how much the portrait meant to them after losing their pet. You can check it here: REVIEWS

Flowerpup's signature style is a hand-drawn floral portrait — your pet is illustrated with color, detail, and personality, surrounded by flowers, botanical splashes, and vibrant background elements. It blends the warmth of a traditional portrait with the beauty of botanical art. The result is unlike anything you'll find from standard pet portrait companies.